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- ROOTSI SHIPPING, RETURNS, REFUNDS & CANCELLATIONS POLICY
Description
“Begonia Maharani” is a rare, highly coveted collector’s plant prized for its exotic foliage and frequently grown in terrariums or indoor glass setups.
Plant Features
Foliage: uniquely textured, highly ornamental, dark or richly colored asymmetrical leaves typical of specialized exotic begonias
Growth Habit: Compact and low-growing, making it ideal for confined spaces, glass jars, vivariums, and terrariums.
Aesthetics: Delivers a luxurious, dark, and jungle-like appearance sought after by specialist plant collectors.
Additional information
| Weight | 0,4 kg |
|---|---|
| Dimensions | 15 × 15 × 15 cm |
Shipping Policy
ROOTSI SHIPPING, RETURNS, REFUNDS & CANCELLATIONS POLICY
Effective Date: September 2026
- MULTI-VENDOR SHIPPING
Rootsi is a multi-vendor marketplace.
Products purchased from different sellers may be shipped from different locations.
One checkout may therefore result in:
- multiple parcels;
- multiple tracking numbers; and
- separate shipping charges.
- SHIPPING CHARGES
Shipping charges depend on factors including collection location, delivery destination, parcel dimensions, weight, courier and selected delivery method.
Applicable shipping charges will be displayed during checkout where available.
- SELLER RESPONSIBILITIES
Sellers must:
- package plants appropriately;
- reasonably protect products against normal courier movement;
- provide accurate parcel information;
- prepare orders within required dispatch periods; and
- hand parcels to the applicable courier/service.
- BUYER RESPONSIBILITIES
Buyers must provide accurate:
- recipient information;
- delivery address;
- telephone number;
- postal code; and
- other information reasonably necessary for delivery.
Additional delivery costs caused by incorrect information supplied by the buyer may be charged where legally permissible.
- TRACKING
Tracking information will be supplied where available.
- DELIVERY DELAYS
Courier delivery periods are estimates unless expressly guaranteed.
Weather, traffic, public holidays, remote locations, operational problems and other circumstances may cause delays.
- LOST PARCELS
If a parcel appears to be lost, contact:
Rootsi may investigate with the seller and courier before determining the appropriate resolution.
- DAMAGED PARCELS
If a parcel arrives damaged:
- photograph the external parcel;
- photograph the internal packaging;
- photograph the affected product;
- retain the packaging; and
- report the issue promptly to Rootsi.
- LIVE PLANT RETURNS
Live plants are living and potentially perishable products.
Ordinary change-of-mind returns may therefore not always be possible or appropriate.
This does not remove statutory rights concerning defective, unsafe, incorrect or materially misrepresented products where those rights apply.
- REFUNDS
Where a refund is approved, it will normally be processed through the original payment method where reasonably possible.
Payment-provider or banking processing periods may affect how long funds take to reflect.
- PARTIAL REFUNDS
A partial refund may be agreed where the buyer keeps a product but an accepted material problem justifies an adjustment.
- STORE CREDIT
Rootsi credit may be offered as an optional remedy.
A consumer will not be required to accept store credit where applicable law entitles the consumer to another remedy.
- BUYER CANCELLATIONS
Orders that have not yet been processed or dispatched may be eligible for cancellation depending on the circumstances and applicable law.
Once a live plant has been prepared for dispatch or dispatched, cancellation may not always be possible.
Auction purchases are additionally subject to Rootsi\'s Auction Terms.
- SELLER CANCELLATIONS
A seller who cannot fulfil an order must notify Rootsi promptly.
Where appropriate, the affected buyer will receive a refund.
Repeated seller cancellations may result in marketplace restrictions.
- CONTACT
Shipping and refund enquiries:
Refund Policy
ROOTSI SHIPPING, RETURNS, REFUNDS & CANCELLATIONS POLICY
Effective Date: September 2026
- MULTI-VENDOR SHIPPING
Rootsi is a multi-vendor marketplace.
Products purchased from different sellers may be shipped from different locations.
One checkout may therefore result in:
- multiple parcels;
- multiple tracking numbers; and
- separate shipping charges.
- SHIPPING CHARGES
Shipping charges depend on factors including collection location, delivery destination, parcel dimensions, weight, courier and selected delivery method.
Applicable shipping charges will be displayed during checkout where available.
- SELLER RESPONSIBILITIES
Sellers must:
- package plants appropriately;
- reasonably protect products against normal courier movement;
- provide accurate parcel information;
- prepare orders within required dispatch periods; and
- hand parcels to the applicable courier/service.
- BUYER RESPONSIBILITIES
Buyers must provide accurate:
- recipient information;
- delivery address;
- telephone number;
- postal code; and
- other information reasonably necessary for delivery.
Additional delivery costs caused by incorrect information supplied by the buyer may be charged where legally permissible.
- TRACKING
Tracking information will be supplied where available.
- DELIVERY DELAYS
Courier delivery periods are estimates unless expressly guaranteed.
Weather, traffic, public holidays, remote locations, operational problems and other circumstances may cause delays.
- LOST PARCELS
If a parcel appears to be lost, contact:
Rootsi may investigate with the seller and courier before determining the appropriate resolution.
- DAMAGED PARCELS
If a parcel arrives damaged:
- photograph the external parcel;
- photograph the internal packaging;
- photograph the affected product;
- retain the packaging; and
- report the issue promptly to Rootsi.
- LIVE PLANT RETURNS
Live plants are living and potentially perishable products.
Ordinary change-of-mind returns may therefore not always be possible or appropriate.
This does not remove statutory rights concerning defective, unsafe, incorrect or materially misrepresented products where those rights apply.
- REFUNDS
Where a refund is approved, it will normally be processed through the original payment method where reasonably possible.
Payment-provider or banking processing periods may affect how long funds take to reflect.
- PARTIAL REFUNDS
A partial refund may be agreed where the buyer keeps a product but an accepted material problem justifies an adjustment.
- STORE CREDIT
Rootsi credit may be offered as an optional remedy.
A consumer will not be required to accept store credit where applicable law entitles the consumer to another remedy.
- BUYER CANCELLATIONS
Orders that have not yet been processed or dispatched may be eligible for cancellation depending on the circumstances and applicable law.
Once a live plant has been prepared for dispatch or dispatched, cancellation may not always be possible.
Auction purchases are additionally subject to Rootsi\'s Auction Terms.
- SELLER CANCELLATIONS
A seller who cannot fulfil an order must notify Rootsi promptly.
Where appropriate, the affected buyer will receive a refund.
Repeated seller cancellations may result in marketplace restrictions.
- CONTACT
Shipping and refund enquiries:
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